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Our Team

Megan Torrance headshot.

Megan Torrance

Chief Energy Officer
Bio

Megan brings over 2 decades of consulting, instructional design, and project management experience to the team. Not only does Megan facilitate our LLAMA® and instructional design workshops, but she also supports our clients with project kickoffs to make sure each project has clear direction. She is devoted to delivering outstanding work to our clients and creating a top-notch work environment based on trust, flexibility, compassion, and fun.

Megan gardens, hikes, and plays ice hockey in her spare time.

Matt Kliewer headshot

Matt Kliewer

Learning Engineering
Bio

Matt’s days are spent coding unique learning solutions for clients, building really functional user interfaces for 3rd party learning systems, and consulting on data structures and platforms for clients. Matt’s experience with xAPI makes him invaluable to our clients.

Matt’s background in elearning development, computer graphics, 3-D animation, and film-making give him unique insight to the needs of learning developers.

Meg Fairchild

Learning Engineering
Bio

Meg has over a decade of experience in learning design and development and has been working with xAPI data for more than half of that. Her experience, combined with her analytical systems mindset, helps her design learning journeys, craft solutions & derive insights for our clients.

Meg’s favorite place to be is in the water, whether swimming laps in a pool or fly fishing in Michigan’s AuSable River.

Haitham Gasim

Learning Engineering
Bio

Haitham has over 22 years of technology experience, specializing in solutions engineering and architecture, implementations, and technology leadership. He is passionate about working on tech products and projects that uplift marginalized and underserved populations, uphold humanity's well-being, and advocate for social justice.

In his free time, Haitham enjoys running, playing volleyball and watching Fútbol (Soccer).

Barb Fleming

Managing Director, Learning Design and Development
Bio

Barb brings her experience with learning project management and relationship building to manage Learning Design and Development operations at TorranceLearning. Her attention to detail and personal approach allows her to support both internal and client needs.

Barb enjoys skiing and spending time up north with family and friends.

Michelle Ucar headshot.

Michelle Ucar

Client Experience
Bio

Michelle brings her experience with graphic design and course development to all her projects as one of our client experience specialists. With a fine arts and print media background she brings her experience to set course standards and templates to enforce consistency over the course of a project.

Michelle and her son operate a custom food business, Julen’s Ausome Sauce, to build skills and develop awareness of autism.

Jen Hoeke

Learning Experience Development
Bio

Jen brings over two decades of experience designing and building creative digital learning solutions that help companies achieve their goals. She puts her UX skills to work solving problems and engaging learners. Most importantly she loves what she does, and it comes through in her work and in her relationships with clients.

When not at the computer Jen enjoys the great outdoors, whether traveling the country in the RV, portaging a canoe through the Boundary Waters wilderness, or kayaking on one of the many lakes near her home in Minneapolis, she is always up for a new adventure.

Marijn Meijer headshot.

Marijn Meijer

Client Experience
Bio

Marijn has a master’s degree in Industrial /Organizational Behavior Management from Western Michigan University. He is enthusiastically applying all of that great academic knowledge to developing learning experiences for our clients.

He pronounces his name (ma-Ryan or ma-Rhine) Meijer (MY-er) and, in his free time, Marijn competes in trading card game tournaments and can be found exploring nature one way or another.

Jami Washington headshot.

Jami Washington

Client Experience
Bio

Jami has a passion for learning and for helping others to aspire to greater things. Jami is focused on providing supportive and sustainable resources at TorranceLearning to ensure smooth, efficient, and effective processes in the day-to-day work experience, and to foster a productive, creative climate where everyone can excel and shine.

Outside of work, Jami loves to travel, meet new people, and learn other languages. Her hobbies also include graphic design, illustration, and copy editing. She is an avid knitter and enjoys spending time with people who sparkle.

Zari Ozturk headshot

Zari Ozturk

Learning Experience Development
Bio

With over six years of instructional development at TorranceLearning, Zari teams up with her colleagues to build elearning projects on everything from A to Z—and beyond! With a background in publishing and journalism, she brings her analytical eye to ensure we develop learning that is creative while clearly communicating key points in a memorable way. She’s all about making learning accessible, designing courses to WCAG standards whenever possible so that every learner can engage fully.

Before TorranceLearning, Zari was on a different adventure: She wrote children’s books, directed short experimental films, translated seven books for young readers, and coordinated the publishing of over a hundred books.

Leanne Gee headshot.

Leanne Gee

Learning Experience Development
Bio

As our Learning Experience Development Team Lead, Leanne brings her instructional design and development experience to create meaningful learning solutions for our clients. She’s a formidable wordsmith with a strong background in written, technical, and visual communication.

Outside of work, you may find Leanne at a concert, buying shoes she doesn’t need, or catering to the demands of her diva bunny, Beans.

Anthony Reisinger headshot.

Anthony Reisinger

Learning Experience Design
Bio

Anthony brings more than 15 years of instructional design and program management experience to TL. He has a passion for building relationships and enjoys sharing his experience to lead and support our Learning Experience Design team. Anthony’s focus is to help clients improve performance – by designing engaging and effective learning experiences for their teams.

When not working, Anthony enjoys attending live music events, collecting and listening to vinyl, and spending time with his husband and their dogs, Tolliver and Ronan.

Lauren Milstid

Learning Experience Design
Bio

Lauren brings 15 years of instructional design, development, and quality assurance experience to the TL team. She's inspired by continuous improvement and in recent years, she's studied and applied Lean Six Sigma to her projects and team processes. Lauren thrives on teamwork and leadership, which she attributes to her love of playing team sports while coming up.

When offline, Lauren enjoys the Florida outdoors with her husband, two daughters, and Westie pup. She seeks moments to let her mind wander by way of walking, biking, yoga, and the old pastime of people watching.

Molly Merkel headshot.

Molly Merkel

Learning Experience Design
Bio

Molly is one of our instructional designers with a background in teaching English as a second language. Her experience developing and leading classroom learning helps her approach her work here at TorranceLearning from a learner’s perspective.

When she’s not at work, you might find her cooking, playing table-top games, reading, or walking her dog, Django.

Dean Castile headshot.

Dean Castile

Learning Experience Development
Bio

Dean manages to blend his career in music production with skills in software testing and cloud computing here at TorranceLearning. He manages video production projects, supports our LMS, and provides internal IT support.

Dean volunteers with the Chelsea Marching Band and enjoys watching his son compete in the Special Olympics.

Steve Wallag-Muno headshot

Steve Wallag-Muno

Managing Director, Business Operations
Bio

As our Managing Director of Business Operations, Steve brings his leadership experience to keep our office operations, staffing, and billing running smoothly. He leverages his marketing experience with Zingerman’s, Borders Book Group, and University of Michigan, to lead the team creatively in the design of client materials.

Steve lives an active lifestyle as an avid bicyclist, ice skater, and father of four fabulous kids.

Shay Souza

Team Experience
Bio

Shay is a recent graduate of Eastern Michigan University with a degree in Psychology, and a double minor in Sociology and Criminology. She brings the same enthusiasm, organization, and communication skills to her work as executive and personal assistant to Megan.

Outside of work, Shay enjoys playing video games, camping, watching true crime documentaries, and spending time with her partner and their cat, Salem. She is also a freelance artist and photographer around the Ann Arbor and Ypsilanti areas.

Lisa Castile headshot

Lisa Castile

Team Experience
Bio

Lisa has over two decades of experience working in city government and the school district prior to joining the TorranceLearning team. She brings a passion for organization, communication, and financial skills to her role in supporting our team’s growth, as well as strengthening the community.

Outside of TL, Lisa spends time creating with pottery and fused glass. She enjoys supporting the Special Olympics, volunteering with the area’s art communities, and serving as an election worker.