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Our Team

Megan Torrance headshot.

Megan Torrance

Chief Energy Officer
Bio

Megan brings over 2 decades of consulting, instructional design, and project management experience to the team. Not only does Megan facilitate our LLAMA® and instructional design workshops, but she also supports our clients with project kickoffs to make sure each project has clear direction. She is devoted to delivering outstanding work to our clients and creating a top-notch work environment based on trust, flexibility, compassion, and fun.

Megan gardens, hikes, and plays ice hockey in her spare time.

Matt Kliewer headshot

Matt Kliewer

Learning Engineering
Bio

Matt’s days are spent coding unique learning solutions for clients, building really functional user interfaces for 3rd party learning systems, and consulting on data structures and platforms for clients. Matt’s experience with xAPI makes him invaluable to our clients.

Matt’s background in elearning development, computer graphics, 3-D animation, and film-making give him unique insight to the needs of learning developers.

Meg Fairchild

Learning Engineering
Bio

Meg has over a decade of experience in learning design and development and has been working with xAPI data for more than half of that. Her experience, combined with her analytical systems mindset, helps her design learning journeys, craft solutions & derive insights for our clients.

Meg’s favorite place to be is in the water, whether swimming laps in a pool or fly fishing in Michigan’s AuSable River.

Kyle Nickel

Client Experience
Bio

Kyle is passionate about providing equal access to learning through organizational investments in talent. With over a decade in SaaS, client success, and education, he cares deeply about connecting businesses with the best solutions to optimize their learning programs.

With a past life in architecture, Kyle spends his free time on creative projects. He’s also a plant aficionado, ocean-lover, and music geek.

Haitham Gasim

Learning Engineering
Bio

Haitham is a seasoned technology professional with over 20 years of expertise in software engineering, architecture, implementations, and technology leadership. He is passionate about working on tech products and projects that uplift marginalized and underserved populations, uphold humanity's well-being, and advocate for social justice.

In his free time, Haitham enjoys running, playing volleyball and watching Fútbol (Soccer).

Barb Fleming

Managing Director, Business Operations
Bio

As our Managing Director of Business Operations, Barb brings her decades of experience with learning project management and relationship building to keep our operations, staffing, and billing running smoothly. Her attention to detail and personal approach allows her to support both internal and external needs.

Barb enjoys skiing and spending time up north on the lake with family and friends.

Erin Steller headshot.

Erin Steller

Client Experience
Bio

Erin is a project manager who brings people, ideas, and strategies together to create impactful experiences. With a background in project management, marketing, HR, and user experience, she thrives on collaboration, problem-solving, and keeping projects on track—while having fun along the way.

Outside of work, Erin loves to travel, explore the outdoors, and is forever in search of the perfect plate of nachos.

Marijn Meijer headshot.

Marijn Meijer

Client Experience
Bio

Marijn has a master’s degree in Industrial /Organizational Behavior Management from Western Michigan University. He is enthusiastically applying all of that great academic knowledge to developing learning experiences for our clients.

He pronounces his name (ma-Ryan or ma-Rhine) Meijer (MY-er) and, in his free time, Marijn competes in trading card game tournaments and can be found exploring nature one way or another.

Jami Washington headshot.

Jami Washington

Client Experience
Bio

Jami has a passion for learning and for helping others to aspire to greater things. Jami is focused on providing supportive and sustainable resources at TorranceLearning to ensure smooth, efficient, and effective processes in the day-to-day work experience, and to foster a productive, creative climate where everyone can excel and shine.

Outside of work, Jami loves to travel, meet new people, and learn other languages. Her hobbies also include graphic design, illustration, and copy editing. She is an avid knitter and enjoys spending time with people who sparkle.

Jen Hoeke

Learning Experience Development
Bio

Jen has over 20 years of experience designing and developing innovative and accessible digital learning solutions that drive results for organizations. She holds a Bachelor of Science in Design Communication and an MFA in Interaction Design, with a focus on Cognitive Science, from the University of Minnesota College of Design. Jen excels at tackling complex challenges, creating engaging learning experiences, and building strong relationships with clients. Her passion for her work is evident in both her results and her approach to collaboration.

When not at a computer Jen embraces the great outdoors. Whether portaging a canoe through the Boundary Waters or kayaking on one of Minneapolis’ many lakes, she is always up for the next adventure.

Zari Ozturk headshot

Zari Ozturk

Learning Experience Development
Bio

With over six years of instructional development at TorranceLearning, Zari teams up with her colleagues to build elearning projects on everything from A to Z—and beyond! With a background in publishing and journalism, she brings her analytical eye to ensure we develop learning that is creative while clearly communicating key points in a memorable way. She’s all about making learning accessible, designing courses to WCAG standards whenever possible so that every learner can engage fully.

Before TorranceLearning, Zari was on a different adventure: She wrote children’s books, directed short experimental films, translated seven books for young readers, and coordinated the publishing of over a hundred books.

Leanne Gee headshot.

Leanne Gee

Learning Experience Development
Bio

As our Learning Experience Development Team Lead, Leanne brings her instructional design and development experience to create meaningful learning solutions for our clients. She’s a formidable wordsmith with a strong background in written, technical, and visual communication.

Outside of work, you may find Leanne at a concert, buying shoes she doesn’t need, or catering to the demands of her diva bunny, Beans.

Lauren Milstid

Learning Experience Design
Bio

Lauren brings 15 years of experience in learning and development and holds an M.S. in Instructional Technology. She thrives at the intersection of L&D, leadership, and Lean Six Sigma, using these strengths to drive performance and streamline processes.

With a talent for distilling complex ideas into clear, actionable solutions, Lauren helps learners, stakeholders, and teams focus on what matters most. She also leads efforts in AI adoption to enhance learning design and workflow efficiency.

When offline, Lauren enjoys the Florida outdoors with her husband and two daughters. She supports her girls through a steady rotation of new hobbies and seeks moments to let her mind wander by way of walking, biking, yoga, and the old pastime of people watching.

Anthony Reisinger headshot.

Anthony Reisinger

Learning Experience Design
Bio

With nearly 20 years of experience in instructional design and project management, Anthony loves building connections and sharing his expertise to support our Learning Experience Design & Development and Client Experience teams. He's also grateful for the opportunity to leverage his experience to co-facilitate LLAMA workshops.

When not working, Anthony enjoys seeing live music, collecting vinyl, and spending time with his husband, Brad, and their pup, Ronan.

Nancy Hill

Learning Experience Design
Bio

Nancy brings more than two decades of instructional design experience to the TL team, much of it in the healthcare sector. As a firm believer in the life-changing potential of learning, Nancy is passionate about collaborating with her colleagues to create effective experiences that support improvement and professional growth. Her background in project management and process improvement provides a strong foundation for approaching performance gaps with a systemic mindset. Outside of work, Nancy enjoys spending time with her family and their ridiculously spoiled basset hound, Dulcinea.

Molly Merkel headshot.

Molly Merkel

Learning Experience Design
Bio

Molly is an Instructional Designer at TorranceLearning where she has spent over five years collaborating with the team to create impactful learning experiences. She specializes in quality assurance, leading the development and management of TL’s editorial style guide to ensure clarity and consistency across TL’s deliverables and other written content. As co-leader of TL’s book club, she enjoys the opportunity to contribute to TL’s culture of continuous learning, intellectual curiosity, and psychological safety.

When she’s not at work, you might find her cooking with her family, enjoying live music, finding typos in the book she’s reading, or walking her dog, Django.

Dean Castile headshot.

Dean Castile

Learning Experience Development
Bio

Dean manages to blend his career in music production with skills in software testing and cloud computing here at TorranceLearning. He manages video production projects, supports our LMS, and provides internal IT support.

Dean volunteers with the Chelsea Marching Band and enjoys watching his son compete in the Special Olympics.

Shay Souza

Team Experience
Bio

Shay is a recent graduate of Eastern Michigan University with a degree in Psychology, and a double minor in Sociology and Criminology. She brings the same enthusiasm, organization, and communication skills to her work as executive and personal assistant to Megan.

Outside of work, Shay enjoys playing video games, camping, watching true crime documentaries, and spending time with her partner and their cat, Salem. She is also a freelance artist and photographer around the Ann Arbor and Ypsilanti areas.

Lisa Castile headshot

Lisa Castile

Team Experience
Bio

Lisa has over two decades of experience working in city government and the school district prior to joining the TorranceLearning team. She brings a passion for organization, communication, and financial skills to her role in supporting our team’s growth, as well as strengthening the community.

Outside of TL, Lisa spends time creating with pottery and fused glass. She enjoys supporting the Special Olympics, volunteering with the area’s art communities, and serving as an election worker.