Tangents with TorranceLearning Podcast

Megan Torrance and Meg Fairchild continue their exploration of Learning, Science, and Experience (LSX) by unpacking on of the 10 design commitments—Learning is a Journey, Not an Event. They discuss how a learner-centric map of how capability develops over time. Drawing inspiration from Conrad Gottfredson and Bob Mosher’s Five Moments of Need® model, Megan Torrance expands on the model to outline ten key points along the learning journey—from pre-awareness and preparation, through formal learning and real-world application, to troubleshooting, adapting to change, and ultimately teaching others.

Key topics and resources discussed:

  • LSX (Learning, Science, and Experience)
  • The Five Moments of Need® model by Conrad Gottfredson and Bob Mosher
  • Brinkerhoff's High Impact Learning® Model
  • The Prosci ADKAR® Change Management Model

Learn why each point in the learning arc offers different opportunities for support and intervention, and discover practical tips for prompting application and habit formation.

Hosts: Megan Torrance and Meg Fairchild

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

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AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode of Tangents with TorranceLearning, Meg Fairchild and Megan Torrance dive deep into LSX—Learning Science and Experience. They discuss how LSX combines the rigor of learning engineering with the craft of exceptional learner experiences.

Key topics include:

  • The origins of LSX, its practical implementation, and how it helps both organizations and learners flourish.
  • The four groups of 10 design commitments that guide effective, human-centered learning solutions at TorranceLearning.
  • How speed bumps, frameworks, and intentional conversations make learning more accessible, inclusive, and impactful for real people and real business needs.

Hosts: Megan Torrance and Meg Fairchild

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

Resources & Links from this Episode:

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode of Tangents with TorranceLearning, Megan Torrance sits down with researcher and "giant nerd" Chris Grady, former senior advisor at USAID, to bridge the worlds of International Development and Learning and Development (L&D).

Together, they dive into:

  • The parallels between behavior change interventions in global development and L&D programs
  • What experimenting really means: moving beyond intuition to technical, rigorous testing
  • The workflow of testing innovations—pilot, experiment, scale
  • Addressing bias and ethics when designing experiments
  • Why sometimes it’s good to learn your learning program didn’t work
  • Practical advice for gathering and validating feedback
  • Lessons L&D professionals can lift directly from other industries to measure real impact

If you’ve ever wondered how to prove that your training actually works this episode is packed with insights you can use right away.

Hosts: Megan Torrance and Meg Fairchild

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

Resources & Links from this Episode:

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

Join host Megan Torrance LIVE from the Podcasting Lab stage at the Training 2026 Conference! In this candid and insightful episode, Megan Torrance is joined by special guests Deadra Welcome, Vince Han, and Bob Mosher for a candid conversation about what learning and development (L&D) professionals can learn from the vendor and partner ecosystem.

Key topics include:

  • Trends shaping L&D, including the pace of change and the challenge of empathy (Deadra Welcome), the increasing collaboration with IT and procurement (Vince Han), and the disruptive impact of AI (Bob Mosher)
  • What top-performing organizations do differently and how they mature
  • The hidden realities behind pricing: project management, change management, and stakeholder wrangling
  • The need for rigor and redundancy in complex projects
  • How to build truly effective partnerships between vendors and clients, from defining success together to the essential role of client-side engagement and management
  • What to know before making the jump from in-house to vendor work in L&D

Whether you work inside an organization or with external partners, this episode is packed with insights, straight talk, and a few good tangents you won’t want to miss!

Recorded live at the Training 2026 Conference in the Expo Hall Podcasting Lab.

Host: Megan Torrance

Guests: Deadra Welcome, Vince Han, Bob Mosher

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

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AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode of Tangents with TorranceLearning, Megan Torrance and Meg Fairchild chat with Julian Davis, also known as the Digital Learning Guy, to explore the evolution of digital learning, xAPI (Experience API), and innovative assessment tools. Broadcasting all the way from Australia, Julian Davis shares his journey from a Navy technician to a passionate advocate for clear, practical digital learning systems.

Highlights include:

  • The origins and mission of xAPI Collective, making xAPI accessible to the Australian learning community and beyond.
  • How Remote Reviewer leverages both xAPI and AI to capture, assess, and provide evidence of real-world skills, at scale.
  • Real-life applications: from vocational training to remote mining and logistics, reducing travel and boosting authenticity in skills certification.
  • The future of scalable, decentralized mentorship, expert feedback, and reviewer networks.
  • How 80s glam rock and motorcycle rides fuel Julian's innovation.

Whether you’re a seasoned L&D professional or just exploring learning technology, this episode will spark ideas for authentic assessment and thoughtful integration of tech in learning.

Hosts: Megan Torrance and Meg Fairchild

Guest: Julian Davis

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

Resources & Links from this Episode:

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode of Tangents with TorranceLearning, host Megan Torrance is joined by Josef Bastian—author, entrepreneur, and narrative architect—for an illuminating discussion about narrative design, organizational storytelling, and the ways artificial intelligence is reshaping both internal culture and external brand.

Key topics covered include:

  • Defining Narrative Architecture:Josef Bastian defines narrative architecture and its critical role in aligning brand and culture within organizations.
  • The Impact of AI:How artificial intelligence is accelerating the demand for systematic, precise storytelling, and why thoughtful design and architecture are more important than ever for brands and L&D professionals.
  • Brand and Culture Alignment:Examining the real-world consequences of aligned (or misaligned) internal and external narratives.
  • What L&D Professionals Can Do:Actionable advice for those working in learning and development: how to seize the opportunity to drive narrative cohesion, focus on human-centered design, and prepare for the evolving demands of the field.
  • Creative Process & Imagination Grafting:How this creative approach mirrors narrative architecture within organizations.

Plus, hear metaphors from Marvel's multiverse, strategies to manage "narrative drift," and why being grounded in core values are vital to organizational storytelling.

Host: Megan Torrance

Producers: Dean Castile

Music: Original music by Dean Castile

Resources & Links from This Episode:

AI Transparency Statement: AI was used to generate the first draft of the show notes for this episode. It was then edited by real humans.

In this dynamic episode of Tangents with Torranclearning, Megan is joined by Jess Jackson, a visionary leader in public health and social equity, currently shaping cannabis regulation and reinvestment policy in Minnesota. Jess shares her journey from instructional design to government leadership, offering deep insights on culture change, leading through dissonance, reconciling historical harms, and navigating emotionally charged, paradoxical spaces in and out of the workplace.

The conversation is filled with actionable leadership strategies, frameworks like appreciative inquiry, and personal anecdotes that bring nuance, empathy, and practical wisdom to the work of DEI, policy, and learning.

Host: Megan Torrance

Guest: Jess Jackson (she/her) – Policy Innovator, Director of Social Equity, Public Health, and DEI Leader

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

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AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode, Megan and Meg explore the concepts of empathy mapping and learner personas. They discuss the differences and similarities between the two tools, their uses, and how they can help better understand the perspectives and needs of learners. Megan shares insights on how empathy maps focus on the person's perspective of the world, while learner personas concentrate more on individual characteristics and experiences.

Key Discussion Points:

  • Learner personas and empathy maps: different tools, same goal.
  • Choose the tool that is right for your situation, organization, or discipline.
  • Use templates and resources — no need to create you own!

Hosts: Meg Fairchild and Megan Torrance

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

Resources & Links From This Episode:

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode, Megan Torrance talks with Chris Adams about his journey into learning and development (L&D), and the transition from being an order taker to a strategic partner in organizations. Chris shares personal stories highlighting the common pitfalls L&D professionals encounter when they focus on delivering requested solutions rather than addressing business outcomes. The conversation emphasizes the critical role of building partnerships, understanding organizational needs, and shifting focus toward results that deliver measurable business impact. Chris also shares practical advice, recommended readings, and insights into how L&D professionals can enhance their influence and effectiveness.

Key Discussion Points:

  • L&D performance consultants need to shift their mindset from solutions to results.
  • Relationship-building is essential to being successful in performance consulting.
  • Effective questioning helps to uncover true needs.
  • Developing consultative skills takes time and practice.

Hosts: Meg Fairchild and Megan Torrance

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

Resources & Links From This Episode:

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.

In this episode, Megan and Meg explore the world of AI avatars in learning and development (L&D). With conference season in full swing, they muse on the fantasy of cloning oneself using AI, sparking a thoughtful exploration into what counts as an avatar and the different technology and types of interaction that avatars can provide. From eLearning guides to real-time, conversational AI personas, they discuss how one might be used in L&D. Megan shares the journey of creating her own real-time avatar (“AI Megan”) with CSI Sim—touching on tech stacks, content curation, and tricky details like hair and clothing!

Key Discussion Points:

  • Not all AI avatars in L&D are the same.
  • While it's challenging to make avatars effective, engaging, and purposeful, they also present great potential and opportunity.
  • There are lots of real-world use cases for AI avatars including sales, healthcare, crisis training, and museums.
  • It’s important to ensure new tech fulfills real needs, not just “whiz-bang” appeal.

Hosts: Meg Fairchild and Megan Torrance

Producers: Meg Fairchild, Jami Washington, and Dean Castile

Music: Original music by Dean Castile

Resources & Links From This Episode:

AI Transparency Statement: AI was used to generate the first draft of the show notes for this episode. It was then edited by real humans.