In this episode, Megan Torrance chats with Fraser Lockhart about his journey from leading sales performance at major organizations like Dawn Foods, Pepsi, Coke, and Campbell Soup to running his own business as a change coach. The conversation centers on navigating change during technology rollouts, why adoption stalls, and how learning, leadership, and change management converge.
Key takeaways include:
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode:
The Prosci ADKAR® Model | Prosci
Connect with Fraser Lockhart on LinkedIn
AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
Organizations are investing in AI tools, tracking usage, and providing training—but are those measures telling us whether people can actually work with AI effectively?
In this episode of Tangents with TorranceLearning, Megan Torrance talks with Sam Rogers, founder and CEO of PAICE.work, about measuring People + AI Collaboration Effectiveness. Sam explains why tool adoption, course completion, and self-reported confidence offer only a limited view of AI capability—and how behavioral observation can help organizations understand what people actually do when AI is incomplete, uncertain, or wrong.
They explore AI collaboration as a performance system, the importance of governance readiness, and the role of privacy-first measurement in identifying organizational risks without turning assessment into employee surveillance. Sam also shares why effective AI use depends less on technical knowledge than on judgment, accountability, verification, and the ability to improve the work produced with AI in the loop.
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources and links from this episode
PAICE Framework Whitepaper: Measuring People + AI Collaboration Where It Actually Happens
PAICE.work: Learn more about the behavioral assessment of People + AI Collaboration Effectiveness.
Voice AI in Firms: A Natural Field Experiment on Automated Job Interviews
AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
In the final episode of our four-part series on the AI Implementation Canvas, Meg Fairchild and Megan Torrance explore Human-Centered Adoption & Change.
They discuss how learning professionals can help organizations prepare people for AI-enabled work, support ongoing change, and keep human needs at the center of implementation. From AI literacy and upskilling, to fairness, inclusion, and social well-being, this episode focuses on the people systems affected by every AI decision.
Listeners will learn:
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode
Connect with Megan Torrance on LinkedIn
AI Transparency Statement
AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
In Part 3 of our four-part series on the AI Implementation Canvas, Meg Fairchild and Megan Torrance explore the Design & Implementation Enablers section of the Canvas.
They discuss how organizations can move from scattered AI experiments to structured pilots, thoughtfully select which ideas to pursue, and safely scale the projects that show promise. They also explore how learning professionals can bring their existing strengths in measurement, impact, collaboration, and capability building to AI initiatives.
Listeners will learn:
Stay tuned for Part 4.
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode
Connect with Megan Torrance on LinkedIn
Antifragile: Things That Gain from Disorder by Nassim Nicholas Taleb
AI Transparency Statement
AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
In Part 2 of our four-part series on the AI Implementation Canvas, Meg Fairchild and Megan Torrance explore the Technology & Experience Infrastructure section of the Canvas.
They discuss why successful AI implementation requires more than selecting the right tools. Organizations also need to consider how technology fits into existing workflows, whether the user experience supports the people doing the work, and what governance practices are needed to keep AI use safe, transparent, and effective.
Listeners will learn:
Stay tuned for Part 3.
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode
Connect with Megan Torrance on LinkedIn
AI Transparency Statement
AI was used to generate the first draft of the transcript and show notes for this episode. It was then edited by real humans.
In this kickoff episode of our four-part series on the AI Implementation Canvas, Meg Fairchild and Megan Torrance discuss the foundations of successful AI adoption in organizations. They introduce the AI Implementation Canvas—featured in the AI Implementation Guide from ATD Press—which outlines 14 planning dimensions, thoughtfully organized into four manageable sections. This episode is all about the first section: Strategic Foundations.
Listeners will learn:
Stay tuned for deeper dives into Technology & Experience Infrastructure, Design & Implementation Enablers, and Human-Centered Adoption & Change in upcoming episodes!
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode:
AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
In this engaging episode of Tangents with TorranceLearning, Megan Torrance sits down with Joy VerPlanck of JVP Creative Solutions to unpack the powerful intersection of behavioral science and learning design. Drawing from experiences in high-stakes environments and collaborations with global thought leaders, Joy VerPlanck shares practical insights on:
The conversation includes concrete examples, advice for leaders considering behavioral science as a tool for good, and recommendations for must-read books like Nudge and Good Awkward.
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode:
Nudge by Richard H. Thaler and Cass R. Sunstein
AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
This special crossover episode features Megan Torrance from TorranceLearning, who joined the GrowthReady podcast for an insightful discussion on growth, learning, and leadership. We're excited to reshare this episode with our listeners!
In this episode, Steve sits down with Megan Torrance to unpack what it really means to be growth ready. Megan reframes growth as what we learn from a leap, not just the leap itself, and explains why readiness is less about feeling fully prepared and more about having the mindset, tools, support, and willingness to step into the next challenge anyway.
Megan shares how real growth happens when people are clear on the goal, supported with the right systems, and willing to reflect in the middle of discomfort.
Key topics and themes discussed:
Resources & Links from this Episode:
GrowthReady is a podcast exploring what it takes to prepare for—and drive—meaningful growth, with a focus on leadership, organizational culture, and transformation.
Resharing courtesy of the GrowthReady podcast.
In this episode of Tangents with Torranclearning, Megan Torrance and Meg Fairchild welcome Jess Almlie, author of "L&D Order Taker No More," to discuss the journey of evolving Learning & Development from transactional order fulfillment to a valued strategic business partnership. Jess shares the origin story behind her book, the necessity of aligning L&D work with business outcomes, and practical ways to break free from the "order taker" mindset.
Key topics discussed include:
Listen for Jess Almlie's feisty message to the L&D community on ditching complaints and stepping into your strategic power. Whether you're an L&D leader or just starting your journey, this episode offers actionable insights to help you stop taking orders and start driving real impact.
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode:
AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
Megan Torrance and Meg Fairchild continue their exploration of Learning, Science, and Experience (LSX) by unpacking on of the 10 design commitments—Learning is a Journey, Not an Event. They discuss how a learner-centric map of how capability develops over time. Drawing inspiration from Conrad Gottfredson and Bob Mosher’s Five Moments of Need® model, Megan Torrance expands on the model to outline ten key points along the learning journey—from pre-awareness and preparation, through formal learning and real-world application, to troubleshooting, adapting to change, and ultimately teaching others.
Key topics and resources discussed:
Learn why each point in the learning arc offers different opportunities for support and intervention, and discover practical tips for prompting application and habit formation.
Hosts: Megan Torrance and Meg Fairchild
Producers: Meg Fairchild and Dean Castile
Music: Original music by Dean Castile
Resources & Links from this Episode:
AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.
