How We Operate
At TorranceLearning, how we work is just as important as what we deliver. Our team, our clients, and our communities deserve thoughtful, responsible, and human-centered work. Our principles guide us as we grow, partner, and lead in a changing world.
Our Mission & Core Values
Our mission is simple and powerful: To help people everywhere become competent and confident so they can do their very best work. We believe in the power of learning to uplift individuals, teams & organizations—equipping them to grow, contribute, and perform at their best.
That belief is supported by our core values:
True + Kind + Necessary
We communicate with honesty, empathy, and clarity.
Generous Collaboration
We bring our talents to the table and share them freely. Whether it's knowledge, creativity, or support, we contribute with humility and curiosity.
All Hands on Deck
We pitch in where needed and take responsibility for the outcome. “That’s not our job” is not in our vocabulary.
People First
We make decisions with people at the center: our learners, clients, partners, and teammates.
Pragmatic Creativities
We bring practical solutions to complex challenges, powered by creativity and guided by purpose.
Right. On Time.
We deliver high-quality work that meets the real needs of our clients—on time, on target, and ready to make an impact.
Opportunity For All
Core Values: People First
We design learning experiences with intention—supporting access, growth, and opportunity for every learner. No matter their starting point, role, or lived experience, we believe everyone deserves a fair shot at success.
Our learning solutions are built to meet people where they are, with accessible design, learner-centered strategies, and broad perspectives. We continuously ask: Will this work for real people in real situations?—and we design accordingly.
Responsible Innovation
Core Values: Pragmatic Creativities + True + Kind + Necessary
We’re excited about what’s possible—and thoughtful about what’s responsible. As AI and other emerging technologies reshape the workplace, we lead with care and clarity.
Our approach is guided by our W.I.S.E. A.T. A.I. framework, which outlines our commitment to Wisdom, Inclusivity, Security, Equity, Accountability, and Transparency in how we adopt, deploy, and educate around AI in the workplace.
We help organizations harness innovation to improve performance—without losing sight of their people, values, or long-term goals.
Sustainability in Practice
Core Values: All Hands on Deck
We take a practical approach to sustainability. As a distributed, digital-first company, we reduce our footprint by limiting travel, embracing remote collaboration, and making intentional choices when we do gather.
When we host in-person events, we prioritize local vendors, reuse materials where possible, and minimize waste. We see sustainability not as a campaign, but as a shared responsibility woven into how we work every day.We’re also a Washtenaw County Waste Knot partner.A Culture of Care
CORE VALUE: Generous Collaboration + People First + Right. On Time.
We care deeply about the well-being and growth of our team—and we act on it. That includes:- Open Book Management – Every month, the full team reviews our financials and key performance indicators.
- Professional Development – We provide learning opportunities, stretch assignments, and space to grow.
- Respect for Applicants – We don’t ghost job candidates. Every applicant gets a response and closure.