TorranceLearning

What to expect

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What can you expect?  Agile and more ...


Structured Discovery Processes

For each project, we begin with a two-part series of conversations and discovery activities.  These activities help shape the direction of training and confirm processes and participants.
  • Project Ignition Session(s).  This meeting is designed to kick off the project and get feedback and buy-in from different key stakeholders and project sponsors.
  • Project Workbook.  For each client, we collaborate to complete a tailored project workbook that contains key information including the business need, purpose, target audience, learning objectives, and expected outcomes of training.
  • No two projects are alike!  Each of these is customized to meet the unique needs and timing of the project.

Agile Project Methods

We use Agile project management for our instructional design & course building.  This allows us to make fine adjustments to course content while ensuring that the most important content gets prioritized for development.  Particularly for fast-paced projects, our clients don't always have all the content approved or even decided on at the start - our project planning lets us get started on the most ready-to-move pieces first.  A description of Agile and how we use it can be found here.


Single Point of Contact

Throughout the course design and development process, you’ll work primarily with one person--the Instructional Designer.  In addition to designing and writing the course, the Instructional Designer also serves as the project manager.  He or she will consult regularly with you, work one-on-one with your Subject Matter Experts (SMEs), and direct all production efforts and service provider work (see below).  It’s the Instructional Designer’s job to seamlessly integrate all project components.

Network of Professional Service Providers

We have a well-developed network of service providers with expertise in a variety of disciplines.  Just as you look to SMEs to provide expert course content, we look to these professionals to provide high-quality products and services.  We are generalists and we are capable of handling many of these things in-house.  Many projects, however, can benefit from the specialized expertise found in our network.  Depending on the project, we could bring in specialists for:
  • Voiceover
  • Photography
  • Videography
  • Medical illustration
  • Flash animation
  • Learning Management System vendor and technical support staff
  • Database programming
  • Software application development
  • Web design