How We Work 2017-09-03T13:14:22+00:00

What can you expect? Agile and more…

Structured Discovery
No two projects are alike! We bring our tried and true processes to the table, then customize them to meet the unique needs and timing of the project.

Project Ignition Session. This meeting is designed to kick off the project and get feedback and buy-in from different key stakeholders and project sponsors. The larger and more complex a project is, the more important it is to get off to a solid start based on shared goals & expectations.

Agile Project Methods
We use Agile project management for our instructional design & course building. This allows us to make fine adjustments to course content while ensuring that the most important content gets prioritized for development. Particularly for fast-paced projects, our clients don’t always have all the content approved or even decided on at the start – our project planning lets us get started on the most ready-to-move pieces first. A description of Agile and how we use it can be found here.

Single Point of Contact
Throughout the course design and development process, you’ll work primarily with one person–the Instructional Designer. In addition to designing and writing the course, the Instructional Designer also serves as the project manager. He or she will consult regularly with you, work one-on-one with your Subject Matter Experts (SMEs), and lead all production efforts. It’s the Instructional Designer’s job to seamlessly integrate all project components.

Network of Professional Service Providers
We have a well-developed network of service providers with expertise in a variety of disciplines. Just as you look to SMEs to provide expert course content, we look to these professionals to provide high-quality products and services. We are generalists and we are capable of handling many of these things in-house. Many projects, however, can benefit from the specialized expertise found in our network. Depending on the project, we could bring in specialists for:

  • Voiceover
  • Photography
  • Videography
  • Medical illustration
  • Application development
  • Website design